Offers, referrals and new joiners

Making offers, rewarding referrals, and welcoming new people. Part of Masthead Hire.

• How do I make an offer?On the candidate's application, click Create offer.
• Who approves offers?An admin, always, before an offer can be sent. An offer an admin makes is approved straight away.
• How does the candidate get their offer?Once approved, click Send. The candidate gets an email with a link to their offer, where they can accept it, decline it, or ask to talk about it.
• Where do I see every offer?Hiring → Offers: offers waiting for approval, out with candidates, opened, expiring within three days, accepted and declined, with your acceptance rate.
• What happens when someone accepts?They appear under New joiners on the Onboarding page. Create their employee record from there, and start their onboarding.
• How do referrals work?Anyone can open Hiring → Referrals, see the current reward, and click Refer someone: the person's name and email, the role, how they know them and why.
• How do I set a referral reward?In Settings → Referral policy, set the reward (money, something else, or both), when it's paid (when the person is hired, or after their probation), the amount and how it's paid (with salary, by bank transfer or as a voucher), and which roles and which people it applies to.