How do I add a chat channel?

  1. In the chat app, make an incoming webhook for the channel and copy its address:
    • Slack: add the Incoming Webhooks app to the channel and copy its webhook URL. It starts with https://hooks.slack.com/services/.
    • Microsoft Teams: open the channel's Workflows, choose "Post to a channel when a webhook request is received", and copy the address it gives you.
    • Google Chat: open the space's Apps and integrations, add a webhook, and copy its address. It starts with https://chat.googleapis.com/.
  2. In Masthead, open Settings → Company → Chat alerts (admins, leadership and HR).
  3. Under Add a channel, choose Where (Slack, Microsoft Teams or Google Chat), give it a Name, such as #people-team, and paste the Webhook address.
  4. Tick the alerts it should get, and click Add channel.
  5. On the channel's card, click Send a test message and look for it in the channel.

Keep the address private: anyone with it can post to the channel. Masthead keeps it encrypted and shows only its end.

Add a channel: where, its name and webhook address, and the alerts to tick, grouped by part

Still stuck? Write to hello@1936ai.com and a person will answer.