What if our email domain stops working?

Emails go back to Galley's address at once, and nothing stops being sent. Galley checks the records every day, and Company settings (click your picture at the top right, then Company settings) says why:

  • Not working: Galley can no longer find the records. Check they're still in place where your domain is managed, then choose Check.
  • Off: your plan no longer includes your own email domain. Add it to your plan opens your 1936 AI account.

Each Owner gets one email when it happens. Stop using this domain (or Remove, before it's live) takes it away, and emails come from Galley's address again.

Still stuck? Write to hello@1936ai.com and a person will answer.